Introduction to OCA Interaction

OCA Interaction can help you respond to customer messages and increase agent productivity with a single dashboard.

This platform is supported by various frequently-used communication channels, including Email, Facebook, Twitter, Instagram, and WhatsApp, enabling you to connect all these channels within one inbox.

Getting Started

To access the OCA Interaction, go to the Dashboard Interaction page. Then, enter the email and password you previously registered, as shown in the image below:

Interaction Menu

Use this documentation guide to know about Interaction Dashboard Features.

Interaction Settings

Use this documentation guide to setup your Interaction Dashboard.

Release Note

See whats new to enhance your experience using Interaction Dashboard.