OCA Interaction
🇬🇧 English
🇬🇧 English
  • Introduction to OCA Interaction
  • OCA Interaction Guide
    • Interaction Menu
      • Observe
        • Viewer Mode
        • Customers
        • Archive
        • Log History
      • Inbox
        • Customer Information Details
        • Labelling
        • Transfer Agent
        • Create Ticket
        • Filter and Search
        • Abandoned Open & Expired
        • Resolve All Expired Chatroom Button
      • Report
        • Perfomance
        • Insights
        • Activity Report
        • Ticket Report
        • Label Report
      • Ticket
        • Create Ticket
        • On Ticket Detail & Assign to Me
        • How to Add Comments on Tickets
        • Finalizing Tickets
      • Contacts
        • Adding New Contacts
      • Knowledge
        • Add a new Knowledge Base
      • Wallboard
    • Interaction Settings
      • Account & Notifications
      • Member Management
        • Members
        • Departments
        • Agent Department Rules
        • Agent Priority Department Assignment
        • Agent Chat Rules
      • Ticket Settings
        • Ticketing Menu
      • Chatroom
        • Quick Reply
      • Channel
        • Facebook Messenger Channels Integration
        • FBM Webchat Widget Integration
        • Telegram Channels Integration
        • Comment Integration for Facebook
        • Comment Integration for Instagram
      • Survey
        • Create Surveys
      • Toggle Available/Away.
  • Release Notes
    • What's New
  • Back to OCA Product Documentation
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On this page
  1. OCA Interaction Guide
  2. Interaction Settings
  3. Chatroom

Quick Reply

You can create and register multiple quick replies in template messages on the Quick Reply page. Agents can later use these to reply to several short messages without the need to retype them.

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Last updated 2 years ago