OCA Interaction
🇬🇧 English
🇬🇧 English
  • Introduction to OCA Interaction
  • OCA Interaction Guide
    • Interaction Menu
      • Observe
        • Viewer Mode
        • Customers
        • Archive
        • Log History
      • Inbox
        • Customer Information Details
        • Labelling
        • Transfer Agent
        • Create Ticket
        • Filter and Search
        • Abandoned Open & Expired
        • Resolve All Expired Chatroom Button
      • Report
        • Perfomance
        • Insights
        • Activity Report
        • Ticket Report
        • Label Report
      • Ticket
        • Create Ticket
        • On Ticket Detail & Assign to Me
        • How to Add Comments on Tickets
        • Finalizing Tickets
      • Contacts
        • Adding New Contacts
      • Knowledge
        • Add a new Knowledge Base
      • Wallboard
    • Interaction Settings
      • Account & Notifications
      • Member Management
        • Members
        • Departments
        • Agent Department Rules
        • Agent Priority Department Assignment
        • Agent Chat Rules
      • Ticket Settings
        • Ticketing Menu
      • Chatroom
        • Quick Reply
      • Channel
        • Facebook Messenger Channels Integration
        • FBM Webchat Widget Integration
        • Telegram Channels Integration
        • Comment Integration for Facebook
        • Comment Integration for Instagram
      • Survey
        • Create Surveys
      • Toggle Available/Away.
  • Release Notes
    • What's New
  • Back to OCA Product Documentation
Powered by GitBook
On this page
  1. OCA Interaction Guide
  2. Interaction Menu
  3. Inbox

Customer Information Details

You can modify the name and information associated with customer data in this menu. You can also add additional information, as shown in the image above.

PreviousInboxNextLabelling

Last updated 2 years ago