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  • Introduction to OCA Blast
  • OCA Blast Guide
    • Broadcast
      • Voice Broadcast
        • Creating an Interactive Voice Response (IVR) Conversation
        • Creating a Voice Broadcast
        • Creating Scheduled IVR Broadcast
        • Viewing IVR Survey Report & Usage
        • Uploading Audio File for IVR
      • SMS Broadcast
        • Creating SMS Message Template
        • Creating a Broadcast SMS
        • Creating a Scheduled SMS Broadcast
        • Viewing SMS Broadcast Usage
      • Email Broadcast
        • Creating Email Message Template
        • Creating Broadcast Email
        • Creating Scheduled Email Broadcast
        • Viewing Email Broadcast Usage
        • Viewing Customer List that Has Unsubscribe to Your Email
      • WhatsApp Broadcast
        • Creating a Template WhatsApp Message
        • Creating a WhatsApp Broadcast
        • Creating Scheduled WhatsApp Broadcast
        • Adding Images or Videos, in WhatsApp Blast Form
        • Viewing WhatsApp Broadcast Usage
        • Viewing WhatsApp Sessions Report
    • Validation
      • Validating Emails from Contact Group
    • Contact Group
      • Creating Contact Groups
    • File Management
      • Uploading files to File Management
      • Create a new folder and upload files to the new folder
      • Move files into folders
  • Release Notes
    • What's New
  • Back to OCA Product Documentation
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  1. OCA Blast Guide
  2. Broadcast

WhatsApp Broadcast

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Last updated 2 years ago

To perform a WhatsApp Broadcast, you must create a WhatsApp Message Template. To do so, navigate the WhatsApp section and click "Template".

On the WhatsApp Template page, you will see several options, such as "Select Date", "Status", and the search feature "Search here". In addition, if you have previously done a WhatsApp Broadcast, you will find information about the templates you have used.