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OCA WA API error messages are returned in JSON Format. Each HTTP Status Code will be accompanied by descriptive error text and code. For example, an error might occur.
{"errors": [{"message": "Invalid Authentication Credentials", "code": 17}]}A successful message will appear as a response value if the HTTP Status code returns 200
(OK). It has a format like the code below
{
"msgid": "dgyt46exxxxx-h9xxx-d3xx-adf1xxxxx",
"success": true
}This error codes is additional information to explain what happened when some errors occured. The following table describe the code which may appear when working with OCA WA API Gateway. If an error is not listed in the table, going back to HTTP status codes above in order to determine the best way to address the issues.
5
low-balance
Indicating that your account has no enough
balance left
9
Too Many
Request Code
Due to the api rate limit, you have to wait until the currently window wxpires, the default api rate limit is in 25 request per seconds. You can check http headers reaponse in order to know the remaining limit of your request. - X-RateLimit-limit : the rate limit of endpoint - X-RateLmit-Remaining : the number of request left - X-RateLimit-Reset : the remaining window before the rate limit resets
13
This document provides information on how to use Whatsapp Bussiness API, in order to you send notification and messages to your customers.
OCA Endpoint URL : https://wa01.ocatelkom.co.id
Before you start
You will need :
Verified whatsapp business account
A username and password of Oca’s account
Registered message template (please contact our customer service to register your template
Download the Postman collection for JSON using this .
Internal Error
Corresponds with HTTP 500. An unknown internal error occured
19
Missing Authorization Header
Corresponds with HTTP 406. It indicates Authorization header is not set properly
33
Data doesn’t
exist
Corresponds with HTTP 404. The certain data
is not found
39
[object]
Corresponds with HTTP 406. There are incorrects or missing parameter in request body, it is like the message_value is not same as the template message - invalid input country code
Destination of phone number Values : country code + phone number
valid example : (+6281381475159, 6281381475159)
43
Auth token is
not supplied
Corresponds with HTTP 401. It indicates
Authorization header is not set properly
45
Auth token is
not valid
Corresponds with HTTP 401. It indicates
Authorization token is not valid
59
Template
doesn't exist
Code
Corresponds with HTTP 406. Your message
template doesn’t exist
OCA WA API provides an authorization method for you to access our resources, which we primarily use Access Token JSON Web Token (JWT). We will provide you the JWT token.
The OCA WA API Gateway attempts to return the appropriate HTTP Status Codes for every request
200
OK
Success
401
Unauthorized
Missing or Incorrect authentication details
404
Not Found
There is no data available, like user setting etc
406
Not Acceptable
Response when there is invalid format in request
429
Too Many
Requests
Returned when a request cannot be served due to the system's rate limit having been
exhausted for the resource.
500
Internal Server Error
Something is broken. This is usually a temporary error in server
The status of messages can be grabbed through this endpoint GET /api/v2/message/{{msgid}}/status.
There are 4 types of status that you can get from this endpoint submitted, delivered, read, failed/rejected.
{
"msgid": "5caexxxx-23xx-f1xx-adf12f36xxxx"
"phone_number": "+6281234xxxxx"
"history_status":[
{
"timestamp": "2024-03-01T03:22:58.073Z"
"status": "submitted"
},
{
"timestamp": "2024-04-01T03:22:58.073Z"
"status": "rejected"
}
],
"additional_info": {
"code": 1340,
"reason": "Send Outside Allowed Window"
}
}WhatsApp provides interactive message templates that clients can use to send messages with buttons included. The types of interactive buttons available are as follows:
1. Button – Quick Reply: This button can be filled with specific payloads. A suitable use case for this button is a yes or no question, where the recipient doesn't need to type a reply but only needs to press the button. Below is an example of a message using an interactive quick reply button template:
2. Button – Visit Website This button can be used if the business wants to send a message containing a URL link. The URL link can be either static or dynamic. Below is an example of a message using an interactive visit website template.
3. Button – Call Phone Number: This button can be used if a business wants customers to initiate a phone call triggered by this call button. Here is an example message using an interactive button template for calling a phone number.
To use interactive WhatsApp templates, users need to complete a few steps:
Request Interactive WhatsApp Template Users can request a template through the developer dashboard API. Please visit the website at and register the template according to the needs of the interactive template you want to use.
Please wait until the request template status changes to "Approved".
{
"phone_number": "{{receipient_phone_number}}",
"message": {
"type": "template",
"template": {
"template_code_id": "{{fill_with_template_code}}",
"payload": [
// if your body message have dynamic variable you should fill this body section
{
"position": "body",
"parameters": [
{
"type": "text",
"text": "{{fill with your body parameter - Optional}}"
}
]
},
{
"position": "button",
"parameters": [
{
"sub_type": "url",
"index": "0",
"parameters": [
//this parameter will be added to your url path ex: https: //example.com/your-unique-id
{
"type": "text",
"text": "{{fill with your unique ID}}"
}
]
}
]
}
]
}
}
}{
"phone_number": "{{receipient_phone_number}}",
"message": {
"type": "template",
"template": {
"template_code_id": "{{fill_with_template_code}}",
"payload": [
// if your body message have dynamic variable you should fill this body section
{
"position": "body",
"parameters": [
{
"type": "text",
"text": "{{fill with your body parameter - Optional}}"
}
]
},
{
"position": "button",
"parameters": [
{
"sub_type": "quick_reply",
"index": "0",
"parameters": [
{
"type": "payload",
"text": "{{fill with you payload button ex: YES}}"
}
]
}
]
}
]
}
}
}
If your mobile app offers users the option to receive one-time passwords or verification codes via WhatsApp, you must use an authentication template.
The Authentication Template already has a default message from Meta, which cannot be modified by the user. An example message in Indonesian is as follows:
“123456 adalah kode verifikasi anda. Demi keamanan, jangan bagikan kode ini.”
The Template Authentication provides a "Copy Button" that makes it easier for recipients to copy the OTP code for entry into a website or application during the verification process.
Copy code button authentication templates consist of:
Preset text: <VERIFICATION_CODE> is your verification code.
An optional security disclaimer: For your security, do not share this code.
An optional expiration warning (optional): This code expires in <NUM_MINUTES> minutes.
A copy code button.
To use the WhatsApp template Authentication, users must follow several steps. Here are the steps and explanations:
Request Whatsapp template Authentication
Users can request a template through the developer API dashboard. Visit the website and navigate to the template menu, then click on the Add Template button. A pop-up dialog will appear; fill in the language and select the Authentication template, then click the Continue button.
You can choose to use the Security Recommendation and add expiry time information to the template. The template is provided by default by META.
Please wait until the submission status changes to Approved.
URL:
Header:
Payload Body
The main Object
The message Object
The template Object
The payload Array of Component Object
The Parameters Body Component Type Position
The Parameters Header Component Type Position
The image, video & document Object
The Parameters Button Components Type Position
The Parameters sub_type Type Position
You can use POST /api/v2/push/message endpoint to send message template to your customers. In order to use this feature, you need to create message template. You can request message template to our customer service.
With this media message template, you can send media like image, video & document along with your message text.
Body:
{
"message": {
"type": "template",
"template": {
"template_code_id": "{{fill_your_template_code_id}}",
"payload": [
{
The main Object
The message Object
The template Object
The payload Object
The body parameters Object
The header parameters Object
The image, video & document Object
{
"message": {
"type": "template",
"template": {
"template_code_id": "{{fill_your_template_code_id}}",
"payload": [
{
"position": "header",
"parameters": [
{
"type": "image",
"image": {
"url": "{{fill_your_image_url}}",
"caption": "{{fill_your_image_caption}}"
}
}
]
},
{
"position": "body",
"parameters": []
}
]
}
},
"phone_number": "{{fill_your_recipient_number}}"
}{
"message": {
"type": "template",
"template": {
"template_code_id": "{{fill_your_template_code_id}}",
"payload": [
{
"position": "header",
"parameters": [
{
"type": "video",
"video": {
"url": "{{fill_your_video_url}}",
"caption": "{{fill_your_video_caption}}"
}
}
]
},
{
"position": "body",
"parameters": []
}
]
}
},
"phone_number": "{{fill_your_recipient_number}}"
}document
Yes, when “type” : “document”
Media object containing document
phone_number
Yes
Destination of phone number Values : country code + phone number (+6281381475159, 6281381475159)
message
Yes
Contain all message information body
type
Yes
The type of your message
Values : template
template
Yes
Contain template information
template_code_id
Yes
The registered template message, you will be given the template code id for your requested template Values : template code id
payload
Yes
Contain array of information for specific template
position
Yes
Describe the position type Values : header | body
parameters
Yes
Array containing the content of each position type
type
Yes
Describe the type for parameters Values : text
text
Yes
Contain value of text
type
Yes
Describe the type value Values : text | image | video | document
text
Yes, when “type” : “text”
Contain value of text
image
Yes, when “type” : “image”
Media object containing image
video
Yes, when “type” : “video”
Media object containing video
url
Yes
The protocol and URL of the media to be sent. Use only with HTTP/HTTPS URLs.
video
Object
Yes, when “type” : “video”
Media object containing video
document
Object
Yes, when “type” : “document”
Media object containing document
phone_number
String
Yes
Destination of phone number Values : country code + phone number (+6281381475159, 6281381475159)
message
Object
Yes
Contain all message information body
type
String
Yes
The type of your message
Values : template
template
Object
Yes
Contain template information
template_code_id
String
Yes
The registered template message, you will be given the template code id for your requested template Values : template code id
payload
Array of Object
Yes
Contain array of information for specific template
position
String
Yes, if template use this component
Describe the position type Values : header | body | button
parameters
Array of Object
Yes, if template use this component
Array containing the content of each position type
type
String
Yes
Describe the type for parameters Values : text
text
String
Yes
Contain value of text
type
String
Yes
Describe the type value Values : text | image | video | document
text
String
Yes, when “type” : “text”
Contain value of text
image
Object
Yes, when “type” : “image”
url
String
Yes
The protocol and URL of the media to be sent. Use only with HTTP/HTTPS URLs.
sub_types
String
Yes
Describe the sub_type value Values : quick_reply | url_dynamic
index
Number
Yes
Contains the sequence number of the button use. The sequence number start from 0
parameters
Object
Yes
type
String
Yes
The protocol and URL of the media to be sent. Use only with HTTP/HTTPS URLs.
payload
String
Yes, when “type” : “payload”
Contain text for the recepient to use to do a quick reply
text
String
Yes, when “type” : “text”
Media object containing image
Contains an array of information for a specific sub_type
Containt text that will be used for dynamic_url
[POST] https://wa01.ocatelkom.co.id/api/v2/push/message Authorization : {{JWT_AUTH}}
content-type : application/json{
"phone_number": "6281345xxxxxx",
"message": {
"type": "template",
"template":{
"template_code_id": "{{fill_with_template_code}}",
"payload": [
{
"position": "body",
"parameters": [
{
"type": "text",
"text": "{{fill_with_otp_code}}"
}
]
},
{
"position": "button",
"parameters": [
{
"sub_type": "url",
"index": "0",
"parameters": [
{
"type": "text",
"text": "{{fill_with_otp_code}}"
}
]
}
]
}
]
}
}
}Membuat Template Pesan:
Sebelum menggunakan fitur ini, Anda perlu membuat template pesan terlebih dahulu.
Silahkan baca Panduan OCA API untuk membuat template.
Data Dinamis dalam Template:
Template pesan dapat mencakup placeholder untuk data dinamis. Misalnya, {{name}} placeholder yang akan diganti dengan nama pelanggan ketika pesan dikirim.
Hal ini membuat pesan menjadi lebih personal dan relevan bagi penerima.
Menggunakan Template:
Setelah template dibuat dan disetujui, Anda bisa menggunakan endpoint API POST /api/v2/push/message untuk mengirimkan pesan kepada pelanggan.
Anda akan mengirimkan template ID bersama dengan data yang diperlukan.
URL:
Header:
Body:
Response:
The main Object
The message Object
The template Object
The payload Array of Component Object
The Parameters Body Component Type Position
The Parameters Header Component Type Position
The image, video & document Object
The Parameters Button Components Type Position
The Parameters sub_type Type Position
video
Object
Yes, when “type” : “video”
Media object containing video
document
Object
Yes, when “type” : “document”
Media object containing document
phone_number
String
Yes
Destination of phone number Values : country code + phone number (+6281381475159, 6281381475159)
message
Object
Yes
Contain all message information body
type
String
Yes
The type of your message
Values : template
template
Object
Yes
Contain template information
template_code_id
String
Yes
The registered template message, you will be given the template code id for your requested template Values : template code id
payload
Array of Object
Yes
Contain array of information for specific template
position
String
Yes, if template use this component
Describe the position type Values : header | body | button
parameters
Array of Object
Yes, if template use this component
Array containing the content of each position type
type
String
Yes
Describe the type for parameters Values : text
text
String
Yes
Contain value of text
type
String
Yes
Describe the type value Values : text | image | video | document
text
String
Yes, when “type” : “text”
Contain value of text
image
Object
Yes, when “type” : “image”
url
String
Yes
The protocol and URL of the media to be sent. Use only with HTTP/HTTPS URLs.
sub_types
String
Yes
Describe the sub_type value Values : quick_reply | url_dynamic
index
Number
Yes
Contains the sequence number of the button use. The sequence number start from 0
parameters
Object
Yes
type
String
Yes
The protocol and URL of the media to be sent. Use only with HTTP/HTTPS URLs.
payload
String
Yes, when “type” : “payload”
Contain text for the recepient to use to do a quick reply
text
String
Yes, when “type” : “text”
Media object containing image
Contains an array of information for a specific sub_type
Containt text that will be used for dynamic_url
[POST] https://wa01.ocatelkom.co.id/api/v2/push/message Authorization : {{JWT_AUTH}}
content-type : application/json{
"message": {
"type": "template",
"template": {
"template_code_id": "{{fill_your_template_code_id}}",
"payload": [
{
"position": "body",
"parameters": [
{
"type": "text",
"text": "{{fill_value_varibale_on_body}}"
}
]
}
]
}
},
"phone_number": "{{fill_your_recipient_number}}"
}{
"message": {
"type": "template",
"template": {
"template_code_id": "{{fill_your_template_code_id}}",
"payload": [
{
"position": "button",
"parameters": [
{
"sub_type": "quick_reply",
"index": 0,
"parameters": [
{
"type": "payload",
"payload": "{{fill_value_on_quick_reply}}"
}
]
},
{
"sub_type": "url_dynamic",
"index": 1,
"parameters": [
{
"type": "text",
"text": "{{fill_value_varibale_on_url_dynamic}}"
}
]
}
]
},
{
"position": "body",
"parameters": []
}
]
}
},
"phone_number": "{{fill_your_recipient_number}}"
}{
"msgid": "xxxx9f4b-334a-27b2-xxxxb1e2xxxx",
"success": true
}{
"errors": [
{
"message": "Auth Token Is Not Valid",
"code": "45"
}
]
}{
"errors": [
{
"message": [
{
"value": "89694353628",
"msg": "Invalid country code",
"param": "phone_number",
"location": "body"
}
],
"code": "39"
}
]
}This section provides a comprehensive guide to the error codes encountered during the WhatsApp message delivery process via webhooks. Understanding these codes is crucial for diagnosing issues and implementing effective solutions to ensure the seamless delivery of messages.
Description: These errors occur when the app, operator, or account lacks required permissions to perform an action or access a resource.
Description: Errors related to the WhatsApp Business Account’s operational status, active session windows, or Meta-imposed delivery limits.
Description: Errors triggered by network instability or issues in communication between your server and the WhatsApp API.
Description: These errors are general system or message delivery issues that are not specific to a particular category (e.g. internal server errors, unknown errors, or message timeout conditions).
Description: Triggered when the available WhatsApp message quota for a specific category has been used up or the billing account has expired.
Description: These errors occur when message sending or API request limits are exceeded for a specific WhatsApp number, application, or broadcast session.
Description: These errors are caused by invalid recipient phone numbers, unsupported devices or WhatsApp versions, or user participation in marketing-related experiments.
Description: Errors related to expired or invalid billing accounts that prevent further message delivery.
Description: Errors caused by internal WhatsApp system issues, overload, or downtime affecting broadcast or message processing.
Description: Errors due to issues with message templates, such as invalid parameters, missing templates, or templates paused by Meta.
Description: Validation issues caused by incomplete data, incorrect parameter values, invalid sender/operator information, or unsupported request types.
111004
Operator not allowed
The operator is not authorized to perform this action.
Please contact support.
111005
Service not allowed
The requested service is not allowed.
Please check your permissions or contact support.
111006
Unsupported post request
The request method or endpoint is not supported.
—
111007
API access disrupted.
API access has been disrupted.
Please visit the App Dashboard and complete the Data Use Checkup to restore access.
111008
Forbidden user
User does not have access to the required billing channel.
Please contact support.
111009
Invalid token
The requested service is not allowed due to invalid or expired token.
Please check your permissions or contact support.
131050
User has stopped receipt of marketing messages
The recipient has opted out of receiving marketing messages from your business.
Do not retry sending messages to this user as they will not be received.
131057
Business Account in maintenance mode
The business account is currently in maintenance mode.
The business account is currently in maintenance mode and cannot process requests at this time.
112001
The business phone number has been deleted.
The customer's phone number is no longer registered on WhatsApp.
-
112003
The account is not registered
The account you are trying to access is not registered.
Please check the account details or contact support.
112004
Sent Outside Allowed Window
The request was sent outside of the allowed time window.
Schedule the WhatsApp broadcast delivery during operational hours (07:00 - 22:00). Contact OCA Helpdesk if you need to send a broadcast outside these hours.
114003
An unknown error occurred
An unknown error occurred.
Please try again later or contact support.
114004
Request for URL failed
The request could not be completed.
Please try again later or contact support if the issue persists.
114005
System Error
The connection was reset by the server.
Try creating another broadcast or contact OCA Helpdesk.
114006
Message failed to send because it was pending for too long
The message remained pending too long before being processed by WhatsApp servers.
Message failed to send because it was pending for too long. Try sending the message again. If the issue persists, check your server connection or message queue.
131053
Media upload error
Media upload failed due to unsupported file type or upload problem.
Check the media file for errors or unsupported formats. Verify MIME type with file -I <filename> and ensure it is included in WhatsApp’s Supported Media Types list.
75
There was an internal server error while processing your request. Please try again later
An unexpected error occurred while processing the request.
Please try again or contact support.
133016
Account register/deregister rate limit exceeded
Too many registration or deregistration attempts in a short period.
Registration or Deregistration failed because there were too many attempts for this phone number in a short period of time.
116001
Application request limit reached
The app exceeded its request limit.
Try again later.
116002
Too many messages sent in a short time. Try again in a few hours.
Server received too many requests in a short time.
Please try again later or reduce the frequency of your requests.
116003
Too many messages sent. Try again with less broadcast to avoid limits.
Requests were temporarily throttled by the server.
Try again with fewer broadcasts to avoid limits.
117004
Invalid WhatsApp number.
Invalid phone number format or incorrect MSISDN.
Update contact information for this recipient.
117005
Failed to send within time limit.
The message has expired and can no longer be delivered.
Failed to send within time limit. Contact OCA Helpdesk for assistance.
117006
Unsupported WhatsApp version
The recipient’s WhatsApp version does not support this message type.
Message failed to send because the receiver is on a version of WhatsApp that does not support this message.
117007
Recipient cannot get message due to unsupported device.
The recipient’s device is not supported for this message.
The device is not suitable for this operation. Please ensure the device meets the required specifications or try a different device.
130472
User’s number is part of an experiment
The user is part of WhatsApp’s marketing message experiment and cannot receive marketing messages.
Message will not be sent or billed. Cannot be resent. Contact the user through another channel and ask them to message your business so you can resend within an open customer service window.
118004
System Error
Generic internal failure.
—
132012
Template Parameter Format Mismatch
The template structure or variables do not match expected format.
Check the template and ensure all message elements match the required format.
132015
Template Paused
The template has been paused due to low quality and cannot be used.
Edit the template or create a broadcast with a new one.
119001
Template category invalid. Make sure the category match its content.
The template category does not exist or is invalid.
The category was not found. Contact OCA Helpdesk for assistance verifying your template category.
119002
Body message is invalid. Double-check your template format.
The body of the template is invalid.
The request contains unsupported or misspelled parameters. Double-check your template format.
119003
Template Not Found
The specified template does not exist.
Template not found. Make sure the template has been approved.
119004
Number of parameters does not match the expected number of params
Parameter count mismatch between template and payload.
A parameter value is invalid. Please check your inputs and try again.
121002
Unverified sender information. Check and setup your account properly.
The specified sender could not be found or verified.
The specified sender could not be found. Please verify the sender’s details and try again.
121003
The operator does not exist.
The specified operator does not exist in the system.
Try creating another broadcast or contact OCA Helpdesk.
121004
Parameter value is not valid
A parameter value is invalid.
A parameter value is invalid. Please check your inputs and try again.
121005
Resource type is invalid
The specified resource type is unsupported.
The specified resource type is invalid or unsupported.
121006
Unsupported request - method type: POST
Unsupported HTTP method used.
The requested operation is not supported. Check the method type and try again.
111001
Application does not have permission for this action
The application does not have the permission required to perform this action.
Permission is either not granted or has been removed.
111002
API Permission
The API permission for the requested service is not granted.
Permission is either not granted or has been removed.
111003
Not part of the provider network
The requested service is not allowed.
131031
Account has been locked
Your WhatsApp Business Account is restricted and cannot send messages.
Contact OCA Helpdesk for further information regarding account restrictions.
131047
Re-engagement message
Message failed because more than 24 hours have passed since the customer last replied.
Session ended after 24 hours. Send another broadcast using a template.
131049
This message was not delivered to maintain healthy ecosystem engagement
Message was not delivered to maintain a healthy engagement ecosystem.
113001
cURL error 28
Network connection timed out or was unstable.
Network unstable. Restart connection and try creating new broadcast.
113003
cURL error 35
SSL connection error or internal communication failure.
Try creating another broadcast or contact OCA Helpdesk.
113004
cURL error 7
Failed to connect to host.
114001
Invalid response code (502)
The server returned a 502 Bad Gateway error, indicating that it received an invalid response from an upstream server.
Please try again later or contact support for further assistance.
131008
Required parameter is missing
One or more required parameters were not included in the request.
The request is missing a required parameter.
114002
An unexpected error has occurred
An unexpected error occurred while processing the request.
115001–115005
Insufficient Quota
Insufficient quota for sending message
Lakukan top up kuota sesuai kebutuhan broadcast.
115006
Account expired
The billing account has expired.
Your billing account has expired. Please renew it to continue using the service.
130429
Rate limit hit
Cloud API message throughput limit has been reached.
Contact OCA Helpdesk for further assistance.
131048
Spam rate limit hit
Sending rate restricted due to previous spam or blocked messages.
Message failed to send because there are restrictions on how many messages can be sent from this phone number. This may be because too many previous messages were blocked or flagged as spam.
131056
Daily rate limit exceeded
Daily broadcast sending limit exceeded.
117001
Unsupported country code
The country code is not supported in OCA’s system.
Verify that the recipient’s phone number uses a valid and supported country code.
117002
Unregistered WhatsApp number
The recipient number is not registered on WhatsApp.
Update contact information for this recipient.
117003
Contact doesn’t exist
The specified contact could not be found.
115006
Account Expired
Your billing account has expired.
Your billing account has expired. Please renew it to continue using the service.
118001
System Overload
WhatsApp system temporarily overloaded.
Temporary due to downtime or system overload. Please contact support.
118002
System Error
Provider failed to process broadcast.
Quota will be refunded within a maximum of 31 days.
118003
System Error
Internal error occurred.
132000
Invalid Template Parameters or Variables
The template includes invalid or incorrectly formatted parameters.
Check the endpoint reference to determine which parameters are required.
132001
Template does not exist
The template does not exist or is not approved for the selected language.
The template does not exist in the specified language or has not been approved. Contact OCA Helpdesk for assistance checking your template category.
132005
Message Exceeds Character Limit
Template body text exceeds the 1024-character limit.
Error Code
Reason
Description
Recommended Action
131000
Something went wrong
Message failed to send due to an unknown validation error.
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131009
Parameter value is not valid
One or more parameter values are invalid.
See the endpoint’s reference to determine which values are supported for each parameter, and check how to add a phone number to a WhatsApp Business Account.
121001
Incomplete Parameter
The request is missing one or more required parameters.
A parameter value is invalid. Please check your inputs and try again.
Please check your permissions or contact support.
WhatsApp limits each number to 2–3 marketing messages every 24 hours to prevent spam. Try sending another broadcast in a few hours. Read to learn more.
Try creating another broadcast or contact OCA Helpdesk.
Please try again or contact support.
WhatsApp stopped broadcast sending because your OCA account sent too many broadcasts in a short time. Adjust your broadcast schedule and ensure there are no duplicate numbers within your contact groups.
Verify recipient number.
Please try again or contact support.
Ensure the number of characters in the Body Message does not exceed 1024, including variables.